Shipping policy

Shipping Policy

Effective July 19, 2026

Thank you for supporting W&W Farms. We are a family-owned business in South Mississippi, and every order helps support our farm, our family, and the content we share with our community.

Free U.S. Shipping

W&W Farms provides free standard shipping on all orders shipped within the United States.

There is no minimum purchase requirement.

Expedited shipping options, when available, may require an additional charge. Any applicable cost will be displayed at checkout.

Order Processing

Many of our products are made or prepared after an order is placed. Please allow approximately 3–7 business days for your order to be processed before it ships.

Processing times may be longer during holidays, product launches, sales, or periods of unusually high order volume.

Business days do not include weekends or federal holidays.

Estimated Delivery

After your order ships, most U.S. orders arrive within approximately 3–7 business days.

Processing time and shipping time are separate. The estimated delivery period begins after your order has been processed and transferred to the shipping carrier.

Delivery dates are estimates and are not guaranteed. Weather, holidays, carrier delays, rural delivery locations, and other circumstances outside our control may affect delivery times.

Tracking Information

You will receive a shipping confirmation email with tracking information once your order has shipped.

Tracking information may take up to 48 hours to update after the carrier receives the package.

Multiple Shipments

Some orders may arrive in more than one package. This may happen when products are produced or fulfilled from different locations.

You will receive separate tracking information for each shipment when available. You will not be charged additional shipping fees if your order is divided into multiple packages.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your address carefully before submitting your order. If you notice an error, contact us through our website as soon as possible.

We cannot guarantee that an address can be changed after an order enters production or has shipped.

Orders returned because of an incorrect, incomplete, or undeliverable address may require a reshipping charge before they can be sent again.

Lost or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery times and tracking updates are controlled by the carrier.

If your tracking information shows that the package is still in transit, please allow additional time for delivery.

If your package appears to be lost, contact us through our website. We will review the tracking information and help determine the appropriate next step.

Packages Marked as Delivered

W&W Farms is not responsible for packages that are lost or stolen after being marked as delivered by the shipping carrier.

Before contacting us, please check with:

  • Other members of your household

  • Neighbors

  • Your local post office or carrier

  • Porches, gates, mailrooms, and other secure delivery locations

If the package cannot be located, contact the shipping carrier to begin a missing-package investigation.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery.

Please include:

  • Your order number

  • A description of the issue

  • Clear photographs of the product

  • Photographs of the packaging, when applicable

We will review the issue and work with you to provide an appropriate replacement, refund, or other resolution.

Please do not discard damaged products or packaging until your request has been reviewed.

International Shipping

W&W Farms currently offers free shipping only on orders shipped within the United States.

International shipping may not be available for all products or destinations. When available, international shipping charges, taxes, customs duties, and other applicable fees will be calculated or displayed at checkout.

International customers are responsible for customs duties, import taxes, brokerage fees, and other charges imposed by their destination country.

Holiday and High-Volume Periods

Orders placed near major holidays, product launches, or promotional events may require additional processing and delivery time.

Holiday ordering deadlines are estimates and do not guarantee arrival by a specific date unless expressly stated.

We recommend ordering early when purchasing items for holidays, birthdays, trips, or other time-sensitive occasions.

Contact Us

For questions about an order or shipment, contact us through the contact form on our website.

Please include your order number so we can assist you more quickly.